Arabic or Russian Speaking Customer Service Agent

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Customer Services Jobs
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Salary Description:
AED9000 Total Salary
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On behalf of our client a Dubai based private aviation firm we are looking to recruit a Customer Service Agent. Reporting to the Operations Manager you will be responsible for rendering personal service to VVIP passengers/guests, facilitate comfort of passengers/guests and create harmonious atmosphere, greet and welcome passengers/guests, answer questions and advise passengers/guests concerning flight schedules; hotels; arrival or departure times, etc if require, monitor such tasks as loading luggage on/off aircrafts, guide and escort passengers/guests to/from designated aircraft, expedite transfer of passengers/guests between aircraft and FBO/limousine service, inform passengers/guests upon request, concerning schedules and travel itineraries, inform passengers/guests of FBO facilities i.e. rest rooms, snack bar, etc to promote comfort and well being of passengers, offer guests refreshments and snacks (as per service procedure) and process handling files accurately and in a timely manner (immediately after departure)
The successful candidate must be a resident of the UAE, have a minimum of 2 years customer service leadership experience within a 5 star hotel, be fluent in multiple languages such as Arabic, French or Russian, be well presented, friendly and professional plus physically fit and be able to lift luggage weighing 30k or more

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