Performance Management Consultant

Preferred Job Type:
Job Category:
Consultancy Jobs, Human Resources Jobs, IT / Telecom Jobs
Job Level:
Junior, Mid-Level
Job Locations:
Salary Description:
Competitive Salary Offered
Job Ref:
LOR 1903-5


As a Performance Management Consultant, you will be the anchor within the engagement
effort for the implementation phase, all the way from data gathering, solution design,
development, deployment and training. You will be pivotal to the problem definition and
discovery of the overall solution and guide teams on project processes, delivery &
implementation of the overall solution. Under the guidance of Principal Consultant, advise
client using best practices in performance management that best fit them. You will have the
opportunity to shape value-adding consulting solutions that enable our clients to meet the
changing needs of the global landscape.

Essential Functions

a) Pre-sales Support and Solutioning
● Assist in defining client’s problem, structuring and prioritizing issues based on
business objectives
● Provide creative adaption of existing product modules to tackle business problems
(include influencing development of product features and modules)
● Provide support to showcase, with the preparation and presentation of a proof-ofconcept
tool, how the proposed solution best matches the clients’ needs
b) Project Management and Delivery
● Manage projects and progress, including tracking metrics, handling complex analysis,
and preparing communications to report back to client and internal leadership
● Working side by side with the client’s teams on each engagement, helping tackle key
challenges and ensure alignment in overall project delivery
● Identify implementation challenges and develop practical recommendations for each
customer context
c) Client Account Management
● Build and maintain lasting relationships with new and existing clients
● Becoming a trusted client counsellor by understanding specific client needs
d) Data Management and Analysis
● Be responsible for data discovery process and the maintenance of dataset quality
● Perform advance data analysis to showcase actionable insights and the “so-what” to
guide everyday business decisions impacting revenue and productivity
● Provide recommendation and guidance leading to decisions that require judgment
with the consideration of possible impacts


• Problem Solving/Analysis • Leadership
• Business Acumen • Customer Focus
• Strategic Thinking • Technical Capacity
• Results Driven • Communication Proficiency

Required Education and Experience

• Bachelor’s degree from an accredited institution (MBAs will be preferred)
• At least 3 years of experience; prior experience in Consulting, Program/Project
Management, Performance Management and Analytics would be an added advantage
• Experience in data systems, data systems management, data process flow and data
warehousing is preferred
• Ability to understand and apply advanced analytical solutions in different client context
• Self-starter with a strong academic background and highly skilled problem-solving
abilities (quantitative, conceptual, analytical)
• Entrepreneurial and creative with a strong interest in delivering impact to clients
• Superb communications skills with the ability to communicate complex ideas clearly to
people at all levels
• High level of integrity, empathy and resourcefulness when it comes to working with clients
and colleagues
• Must be fluent in English. Knowledge of Arabic language will be advantageous (but not

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